Better Hearing Center provides hearing solutions that are customized to each patient’s individual needs. The most important part of what we do is listen. Thanks to today’s advanced technology, we can provide education and solutions that are more powerful, precise and user-friendly than ever before. Our hearing health professional have expertise with Starkey’s state-of-the-art hearing aids ensures that her patients receive superior comfort, unmatched technology and best-in-class features.

Better Hearing Center officially opened its doors March 1, 2005. “We listen so you can hear” is our goal. We intentionally schedule our appointments to give patients plenty of time. We strive to provide cost effective, compassionate care in an environment of welcome and trust.

To better serve our patients  we have locations in Ocean Springs, MS, Covington VA, Daleville VA, and Lexington, VA.

About Hearing Loss

There are four types of hearing loss; mild, moderate, severe, and profound. Since hearing loss is “invisible”, the effects of hearing loss can be attributed to confusion, aloofness, and/or personality changes.

Our Services

Hearing Evaluations

  • Comprehensive diagnostic audiological evaluations and hearing tests for adults
  • Video otoscopy for detailed viewing of your ear canal

Hearing Aids

  • Premium batteries
  • Custom ear molds for hearing aids, iPods, and MP3s
  • Water protection earplugs
  • Noise protection for musicians and sportsmen

Additional Services

  • Hearing aid repair services
  • Hearing aid cleaning service
  • Routine maintenance and cleaning
  • Rehabilitation services for hearing loss
  • Counseling for hearing loss and tinnitus
  • Cerumen management (ear wax removal)
  • Seminars for groups and organizations, including support groups

We value being a part of the local community and believe in treating our patients like family. We know that every person has different needs, and everyone has a unique lifestyle, that is why we are readily available to answer all of your questions Monday thru Friday.

The Better Hearing Center is part of the Hearing Health USA network of healthcare providers, whose patient promise states: “We are dedicated to providing our patients with the highest level of hearing healthcare and to guide each individual through their journey to better hearing.” 

Meet Our Providers

Michele Boutilier, LHIS

Michele Boutilier has been in the hearing healthcare for 19 years. She’s a licensed hearing instrument specialist in Virginia and North Carolina. She recently moved from Outer Banks, North Carolina to Lexington, Virginia with her family.  Her passion is increasing the quality of life and health for her patients and their families though better hearing. “Seeing the communication problems in my own family, I’m dedicated to improving individuals hearing, not only for them but for their family and friends.”  

Dr. Ross S. Deavours, Au.D

Dr. Deavours graduated from Arizona School of Health Sciences in Mesa, Arizona in 2003. She has been practicing audiology since 1977 after earning a Master’s degree in audiology from Auburn University and a BS from the University of Southern Mississippi. She is state licensed, a fellow of AAA and ADA and a member of ASHA. Dr. Deavours delights when she is able to help someone hear better. She knows this means they will be better able to join in conversations with their friends and family, talk to loved ones on the telephone, and feel more confident.  

Lisa Patton

Lisa Patton earned a Bachelor of Arts in Speech and Hearing Sciences from the University of Southern Mississippi in 2008.  She received her specialist license in 2013 and has worked at Better Hearing Center since that time. She helps patients who are new to hearing aids and those who are experienced hearing aid users.  She has been a member of the International Hearing Society since 2014.  In her spare time, she enjoys traveling and spending time with her family. “It is my goal to help patients from all walks of life to hear better.  It is important for me to reconnect family members and friends who have been separated by hearing loss.”